Privacy policy
Privacy Policy
Effective Date: October 22, 2026
zinvo ("we", "us", "our") operates the website https://zinvo.shop. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.
1. Information We Collect
Information you provide to us:
- Contact details, such as your name, email address, shipping address, billing address, and phone number;
- Order details, such as the products you purchase and the order value;
- Account information, such as a username and password, if you create an account;
- Any information you send us in emails or customer service messages.
Information collected automatically:
When you browse our store, we automatically receive your computer's internet protocol (IP) address, which helps us learn about your browser and operating system. We may also collect:
- Device and browser information;
- The pages you view and the actions you take on the site;
- The website that referred you to us;
- An approximate location derived from your IP address.
Information from cookies and similar technologies:
We use cookies to keep the site working, remember your preferences, and understand how visitors use the site. You can disable cookies in your browser settings, although some parts of the site may stop working as a result.
Payment information:
We do not store your full payment card details on our servers. Payments are processed securely by our PCI-DSS-compliant payment providers.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping, returns, and refunds;
- Communicate with you about your orders and provide customer support;
- Screen orders for potential risk or fraud;
- Improve and optimize our website and marketing;
- Send you marketing emails only where you have opted in (you can unsubscribe at any time);
- Comply with our legal obligations.
3. Sharing Your Information
We share your personal information only with the service providers who help us run our business, including:
- Shopify — our e-commerce platform, which hosts our store and processes orders;
- Payment processors — to complete your transactions securely;
- Shipping carriers and fulfillment partners — to deliver your orders;
- Email service providers — to send order updates and, with your consent, marketing messages;
- Analytics and advertising partners — to measure and improve our marketing.
We may also share your information when required by law, in response to legal process, or to protect our rights and safety.
4. Behavioral Advertising
As described above, we share information with advertising partners so that the ads you see on other websites are relevant to you. For example:
- We use analytics tools to understand how customers use the site;
- We may share information about your use of the site and your purchases with advertising networks in order to deliver targeted advertisements.
You can opt out of targeted advertising from some providers here:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bing.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out of many of these services through the Digital Advertising Alliance portal: https://optout.aboutads.info
5. Do Not Track
We do not alter our collection and use practices when we see a Do Not Track signal from your browser.
6. Your Rights
Depending on where you live, you may have some or all of the following rights over your personal information:
- Access — request a copy of the personal information we hold about you;
- Correction — ask us to correct inaccurate or incomplete information;
- Deletion — ask us to delete your personal information;
- Portability — receive your data in a structured, portable format;
- Opt-out — unsubscribe from marketing emails via the "unsubscribe" link, or opt out of targeted advertising;
- Non-discrimination — we will never treat you differently for exercising any of these rights.
To exercise any of these rights, email us at . We may need to verify your identity before processing your request, and we will respond within the timeframe required by applicable law.
United States residents (including rights under the California Consumer Privacy Act, as amended): we do not sell personal information in the traditional sense of the word "sale".
Residents of the EEA and the United Kingdom additionally have the right to lodge a complaint with their local data protection authority.
7. Children's Privacy
Our store is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Data Retention
We keep your personal information only as long as necessary to fulfill your orders, provide customer support, comply with legal and tax obligations, and resolve disputes. When information is no longer needed, we securely delete or anonymize it.
9. Security
We take reasonable technical and organizational measures to protect your personal information, including SSL encryption for data transmitted through our site. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page with its effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
zinvo Email: Address: 84-740 Kili Dr # 1630, Waianae, HI 96792, United States Website: https://zinvo.shop