Contact information
Contact Information
Effective Date: October 22, 2026
We would love to hear from you. If you have any questions about our products, your order, shipping, returns, or anything else, our customer care team is here to help.
Store Information
- Store name: zinvo
- Website: https://zinvo.shop
- Business address: 84-740 Kili Dr # 1630, Waianae, HI 96792, United States
Customer Support
- Email:
Email is the fastest way to reach us. Please include your order number in your message so we can help you more quickly.
Business Hours
- Monday – Friday: 9:00 AM – 6:00 PM (Hawaii Standard Time)
- Weekends & holidays: We will reply on the next business day.
Response Time
We answer most emails within 24 hours on business days. During busy shopping seasons, it may take up to 48 hours — thank you for your patience.
Before You Write
Many common questions are already answered in our policy pages:
- Shipping times, tracking, and lost packages → Shipping Policy
- Returns, refunds, and exchanges → Return & Refund Policy
- How we handle your data → Privacy Policy
- Orders and website use → Terms of Service